A+ Luxury Dog & Cat Grooming

1358 Saratoga Ave, Saratoga, CA 95070

Pet groomer
Phone:
14088912502
Website:
Visit Website
Open: 07:30 - 16:00

Open Hours

  • Monday 07:30 - 16:00
  • Tuesday 07:30 - 16:00
  • Wednesday 07:30 - 16:00
  • Thursday 07:30 - 16:00
  • Friday 07:30 - 16:00
  • Saturday Closed
  • Sunday Closed

Latest Reviews

J

Jill

5.0

I was refered by my nieghbors that love Stacy's mobile service and I'm so happy I called her. Scheduling was easy, everything went smooth. My cat Mia looked georgous after her bath. Mia is a white cat and loves getting dirty outside. …

S

Samantha

5.0

We found Stacy through a thorough web search and we couldn't wait to work with her based on her reviews!She groomed our long haired kitty in less than 2 hours. Our 5 year old kitty has never been groomed before and Stacy took such great care of her! I love how she was right outside and when our kitty got uncomfortable, Stacy gave me a call and I was able to enter her van and comfort our kitty so Stacy could continue shaving her.
I was able to witness first hand the level of expertise, patience, and kindness Stacy offers to her furry clients. She is well worth the wait and rest assure your beloved pets will be well taken care of!


Response from the owner

Thank you!

A

Angela C

5.0

I live outside of Stacy's service area, but another reviewer mentioned bringing their cat to Stacy, so I contacted Stacy to check, and yes, you can bring your pet to her. I had initially hoped to get a plush cut for my medium hair cat, but …

T

Tim Nolan

2.0

She asked $105 for each cat, but charged $253 without any explanation for two cats. The grooming we found when got back home was not uniform and the bottom on one of the cats was not groomed. I sent her two messages to correct the grooming …


Response from the owner

Thank you for your review, and for giving me a chance to respond. I would like to first say that the quoted price for each cat was $110 for cat (not $105), $220 for two cats. Both cats were infested with fleas, and haven't been groomed for a long while. The price included full grooming package with plush cut for $95, flea medicated bath for $10, flea control medication for $16, and a package discount of $11. The price was quoted before service, and charged exactly as quoted, here is the screen shot of the transaction: http://picpaste.com/IMG_4188-AHOWMqDz.PNG, note that the tip of $33 was decided by you, during the Square checkout process that was in your full control. About the messages that you sent to me - I have promptly replied, and have offered you, twice, to alter the haircuts (there would have been no charge for that), see http://picpaste.com/IMG_4190-kVLMBVXP.PNG. However, you never took me up on my offer, escalated in the tone of your messages (see http://picpaste.com/IMG_4191-rqI6udeI.PNG), posted this review, and yelled at and hung up on me when I called you afterwards asking if you would still like me to correct the problem rather than slandering me online. In general, I always demonstrate the cuts at the time of discharge, and any alterations can be done at that moment, but it was a hectic day, and it's my fault not doing it that time. And lastly, regarding your opinion on the honesty of reviews on my business - it is exactly that, your opinion, without knowing any facts about any of the people who decided to leave them. You can attack me because you were not satisfied with my service, and I'm deeply sorry about that, but I don't think you have the right to attack my other clients. You can see there are quite imperfect reviews in here as well, but the only reason I have more 5 stars reviews is because I work hard and responsibly for my clients.

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F.A.Q. about A+ Luxury Dog & Cat Grooming

How does A+ Luxury Dog & Cat Grooming rank in offering local pet rescue and care services?

Enthusiasts of pet care have bestowed A+ Luxury Dog & Cat Grooming with an impressive rating of 4.7 stars, a score mirroring the sentiment of 24 evaluators.

What hours are the local pet rescue services at A+ Luxury Dog & Cat Grooming open?

Those seeking responsible care for their pets can access the superb services of A+ Luxury Dog & Cat Grooming on these days: Monday, Tuesday, Wednesday, Thursday, Friday

How can one connect with A+ Luxury Dog & Cat Grooming for questions regarding local pet rescue and care?

For inquiries regarding local pet rescue and care, feel free to contact them at 14088912502, or explore their official website at http://www.plusgrooming.com/.

Where can one find the local pet rescue center of A+ Luxury Dog & Cat Grooming?

The local pet rescue center run by A+ Luxury Dog & Cat Grooming is conveniently located at 1358 Saratoga Ave, Saratoga, CA 95070.