All Pets Veterinary Medical Center

111 Rock Prairie Rd, College Station, TX 77845

Pet boarding service Animal hospital Emergency veterinarian service Kennel Veterinarian
Phone:
19796964411
Website:
Visit Website
Open: 07:30 - 17:30

Open Hours

  • Monday 07:30 - 17:30
  • Tuesday 07:30 - 17:30
  • Wednesday 07:30 - 17:30
  • Thursday 07:30 - 17:30
  • Friday 07:30 - 17:30
  • Saturday 09:00 - 10:00
  • Sunday Closed

Latest Reviews

K

Kristen Parish

1.0

I called and told them that I needed them to see my rabbit and that it was an emergency. They told me to call when I got there. I did and the phone would not even ring it just kept saying busy. So I frantically went and knocked on the door. …


Response from the owner

Dear Kristen, we apologize for your negative experience at our hospital. Our focus is providing comfort, reassurance, and rapid care during your pet's most difficult health challenges. We're sorry for your loss and that we did not support you better during your time of need. The information you provided will be shared with our team. We hope to better demonstrate our values going forward, especially during an emergency situation.

I

ivy calvin

5.0

When we originally got our cats we went to College Hills (the closest location to campus) but after needing them to fill out international travel forms we found College Hills to be very rude and - I feel bad saying this - lazy. We would …

L

Lauren Hagwood

5.0

I adore this vet; they do such an amazing job and they're all so friendly! Matthew is amazing, always knew who I was and helped me in any way possible in a timely manner! I was so grateful to find such a great vet in college and was honestly so sad to leave it after graduation. Thank y'all for helping me for 4 years!

C

Cody Taylor

1.0

I used to take my macaw here for her checkups and any medical needs. However, in my last visit, I had the most horrific experience ever and would warn anyone to stay away if you care about the safety of your pet.
Apparently, they used metal tools to try to pry my bird's break open. This resulted in busting my birds beak on both sides. When I came in to pick up my bird, she was handed over with blood dripping from her cracked beak.
The most appalling part, is there was no remorse. No apology. Nothing to make it right. I'm pursuing my legal options now, but I implore any client of this vet to seriously search for someone more caring and empathetic about their practice. Feel free to reach out for pictures if you want proof, as I documented it all at the time.
Completely unprofessional.
Edit: I wanted to respond to the response from the vet. That apology falls on deaf ears since your office took a completely different approach when you handed me a bloody bird to take home. I don't accept the apology and stand by my statement. I wouldn't trust this office with a plant much less an animal. Completely unprofessional until you call them out in a public forum.


Response from the owner

Dear Mr. Taylor, please accept our sincere apology for Lola's beak having been damaged during your previous visit and the lack of sympathy that you received. Veterinarians routinely use a metal oral speculum when examining a bird's mouth and there is a possibility of injury if the bird suddenly bites down on the speculum. Our team deeply values Lola's comfort as well as your trust and involvement in her care. We're sorry to not have served you better with a thorough explanation and our condolences. We'll review your experience as a group to improve our ability to facilitate trust and effective communication in the future.

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F.A.Q. about All Pets Veterinary Medical Center

How does All Pets Veterinary Medical Center rank in offering local pet rescue and care services?

Enthusiasts of pet care have bestowed All Pets Veterinary Medical Center with an impressive rating of 4.4 stars, a score mirroring the sentiment of 106 evaluators.

What hours are the local pet rescue services at All Pets Veterinary Medical Center open?

Those seeking responsible care for their pets can access the superb services of All Pets Veterinary Medical Center on these days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

How can one connect with All Pets Veterinary Medical Center for questions regarding local pet rescue and care?

For inquiries regarding local pet rescue and care, feel free to contact them at 19796964411, or explore their official website at http://www.allpetsmedical.com/.

Where can one find the local pet rescue center of All Pets Veterinary Medical Center?

The local pet rescue center run by All Pets Veterinary Medical Center is conveniently located at 111 Rock Prairie Rd, College Station, TX 77845.