Alsip Home & Nursery
10255 Wicker Ave 3, St John, IN 46373
- Monday 09:00 - 19:00
- Tuesday 09:00 - 19:00
- Wednesday 09:00 - 19:00
- Thursday 09:00 - 19:00
- Friday 09:00 - 19:00
- Saturday 09:00 - 18:00
- Sunday 09:00 - 18:00
Really big supply store with a very large floral/plant selection. There's lots of pets like birds🐦 lizards🐊 aquariums with fishes🐠 snakes🐍 mice🐀oh and a tortoise🐢 for purchase to the back. Plus there's a rescue for cats🐈 & dogs🐕. Their christmas decor is wonderful …
I ordered pepper plants online. I received my plants in great shape due to the care that was taken in packing them. Plants looked healthy and we're not dry upon arrival. Job well done!
The customer service was disrespectful and dismissive from Tanya.
When we returned the next day to speak to the owner Richard , another sale associate advised us Richard didn't want our business.
This was over a $20.
00 plant that died 5 days later . The other 5 plants were fine, but Tanya didn't take the time to ask about the other plants.
09June2023To Chris: The disappointment is regarding the Customer Service .
The owner or the manager did not hear our side of the conversation after Tonya expressed her side in the manger's meeting ( per your other associate ).
And Tonya clutched her fist and entire body towards us ( did she convey that part of the conversation) and told us we didn't water the plant and we watered it every day. I have proof via our security cameras and the other Coral Bells we purchased are fine.. “ this horrible experience is over one plant , sometimes nursery have a few unsuccessful plants .”.
Unfortunately this is not about the plants, it's about the customer service or lack of we received at your nursery.
Yes, I know you don't want our business per your other associate , who advised us the next day. It's a shame, because we are willing to pay more and drive 30 minutes for your plants.
Good day AlsipNursey.
No reply needed.
Response from the owner
Hello, we did explain our guarantee. Unfortunately the situation was escalated & we do not tolerate harassment of our employees. We have a plant guarantee that is enforced at all locations, feel free to learn more: www.alsipnursery.com/plant-guarantee
The variety of plants are great but so many have root rot or insects. I'm getting really tired of having to treat everything I get here for something or another. I don't think I'll be purchasing anymore plants from here.
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F.A.Q. about Alsip Home & Nursery
How does Alsip Home & Nursery rank in offering local pet rescue and care services?
Enthusiasts of pet care have bestowed Alsip Home & Nursery with an impressive rating of 4.3 stars, a score mirroring the sentiment of 446 evaluators.
What hours are the local pet rescue services at Alsip Home & Nursery open?
Those seeking responsible care for their pets can access the superb services of Alsip Home & Nursery on these days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
How can one connect with Alsip Home & Nursery for questions regarding local pet rescue and care?
For inquiries regarding local pet rescue and care, feel free to contact them at 12193650882, or explore their official website at http://www.alsipnursery.com/.
Where can one find the local pet rescue center of Alsip Home & Nursery?
The local pet rescue center run by Alsip Home & Nursery is conveniently located at 10255 Wicker Ave 3, St John, IN 46373.