Alta View Animal Hospital
690 Showers Dr, Mountain View, CA 94040
- Monday 08:00 - 20:00
- Tuesday 08:00 - 20:00
- Wednesday 08:00 - 20:00
- Thursday 08:00 - 20:00
- Friday 08:00 - 18:00
- Saturday 08:00 - 18:00
- Sunday 09:00 - 14:00
Requested my dog's medical records over email and they sent back a file containing his lab results. When I asked for his full record (including check ups and dental care) they didn't respond. I reached out over email, phone, and I even went …
Very, very time inefficient. Called me at 3pm to pick up my dog and handed him over at 4pm. Disappointing.
We took our dog to the vet to check for fleas. We met with Jasandeep, Ghuman who was assisting us. We explained to him that we have seen a bug that appeared to look like fleas. He recommended our dog take oral pill to help prevent the spread. We asked him ways we can prevent spread around our home and he told us to google it. We were very dumbfounded by his statement because he sounds very uneducated. When we ask him about the pricing of the medication. His narrcistic statement comes off very belittling. To sum it up, he thinks it is above his pay grade. Instead of a simple, “no I don't know the answer but the front desk would.” That would have been a humbling answer. We are very disappointed in the professionalism and the lack of knowledge he presented. He sure did not make you feel that you are being taking care of. Please practice empathy and humility!
Excellent experience. Front office staff of excellent. Plentiful, efficient, kind, empathetic. Both doctors and the surgeon were extremely experienced, calm and good listeners. I have zero complaints. They are an independent hospital and prices were reasonable for a complicated case.
Response from the owner
Thank you for your kind words, Marcia Goldstein! We are so glad to hear that your experience with Alta View Animal Hospital in Mountain View was excellent. Our front office staff, doctors, and surgeon strive to provide the highest quality of care and service to our patients and their owners. We are proud to be an independent hospital and are pleased to be able to offer reasonable prices for any complicated cases. Thank you for your review!
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F.A.Q. about Alta View Animal Hospital
How does Alta View Animal Hospital rank in offering local pet rescue and care services?
Enthusiasts of pet care have bestowed Alta View Animal Hospital with an impressive rating of 3.6 stars, a score mirroring the sentiment of 140 evaluators.
What hours are the local pet rescue services at Alta View Animal Hospital open?
Those seeking responsible care for their pets can access the superb services of Alta View Animal Hospital on these days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
How can one connect with Alta View Animal Hospital for questions regarding local pet rescue and care?
For inquiries regarding local pet rescue and care, feel free to contact them at 16509481021, or explore their official website at http://www.altaviewvets.com/.
Where can one find the local pet rescue center of Alta View Animal Hospital?
The local pet rescue center run by Alta View Animal Hospital is conveniently located at 690 Showers Dr, Mountain View, CA 94040.