Ambers Luxury Pet Hotel And Spa
9036 Pulsar Ct, Corona, CA 92883
- Monday 08:00 - 17:00
- Tuesday 08:00 - 17:00
- Wednesday 08:00 - 17:00
- Thursday 08:00 - 17:00
- Friday 08:00 - 17:00
- Saturday 08:00 - 17:00
- Sunday 08:00 - 17:00
Amber's gains our business for both of out boys! An English Spriner and a Pug! They do an amazing job and take real care in your pets. Took a tour of the facility and it's an amazing establishment with friendly staff.
The first time we took our fluffy little dog, the girl that took care of him did a fantastic job with his hair cut &shampoo. So when we picked him up from Amber's today, we were very surprised to see such disparity in skill as this …
Response from the owner
I will look into this first thing, All of our Groomers are IPG Certified, and our prices are set. I"m not sure on your circumstances but i will find out, The groomers are however able to charge more for a matted dog, but that should be discussed before you leave, Again I will find out what happened and will have someone reach out to you .. Thank you I show the last time you were here was june 30th, and you were charged 5.00 more that your last groom in April.. We had a small price increase as to why the extra fee
We love this place. They provide excellent care for your fur babies.#Beaux
This place has turned into a NIGHTMARE! I've had a bad experience before, then they seemed to improve and wanted to give the place another chance, but on Sunday September 3, 2023, the day before Labor Day, I took my two dogs for grooming at 12:00 noon. A maltipoo and a terrier mix. One was for grooming and haircut, the other just grooming and “tidy up” which is included in the grooming fee.
At 4:30 I called to see if they were ready. The receptionist (Lisa or Elisa) told me they were not ready until 5:30 but they would be closing at 5:00 so I needed to pay online. I decided to go and pay in person and wait for them. They were still working on the maltipoo, and the receptionist asked me to pay for grooming and haircut for both dogs. I asked why since there was only one for a full cut. They had made a mistake and gave the terrier a very short haircut which I didn't want! The receptionist told me that she didn't know what happened, that that's what I told her over the phone (which was a lie because I had to be there in person to drop them off and specifically said “tidy up only”) She responded, “well, I don't know what happened, besides, that's what you asked last time”. I said I would only pay for one regular grooming and one grooming with haircut (which was the right thing). I had to leave and come back at 5:30 because they were not ready. When I got back at 5:30 pm the door was closed, I couldn't get in. Around 5:50 pm waiting outside, two girls brought them out. They started apologizing and I, thinking it was the haircut, I said, “I guess it was not your fault, you were just following instructions from the receptionist” but then she said, “no, it's because we cut your maltipoo's tongue (nick) while grooming her, I think it was when she turned to see you” – I said “when? I was not even inside, I had to wait outside! – She said, “well, she turned to see somebody, and her tongue was nicked, the shears are very sharp, nothing I could do!” At that moment I just took my dogs and left. Her face was stained with blood. Luckily, I was able to stop the bleeding at home after a while. I would have been too difficult to find a vet on a Sunday afternoon, the day before Labor Day!LAST TIME I TAKE MY DOGS THERE! AWFUL SERVICE.
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F.A.Q. about Ambers Luxury Pet Hotel And Spa
How does Ambers Luxury Pet Hotel And Spa rank in offering local pet rescue and care services?
Enthusiasts of pet care have bestowed Ambers Luxury Pet Hotel And Spa with an impressive rating of 4.3 stars, a score mirroring the sentiment of 137 evaluators.
What hours are the local pet rescue services at Ambers Luxury Pet Hotel And Spa open?
Those seeking responsible care for their pets can access the superb services of Ambers Luxury Pet Hotel And Spa on these days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
How can one connect with Ambers Luxury Pet Hotel And Spa for questions regarding local pet rescue and care?
For inquiries regarding local pet rescue and care, feel free to contact them at 19512772265, or explore their official website at http://ambersluxurypethotel.com/.
Where can one find the local pet rescue center of Ambers Luxury Pet Hotel And Spa?
The local pet rescue center run by Ambers Luxury Pet Hotel And Spa is conveniently located at 9036 Pulsar Ct, Corona, CA 92883.