American Pet Hospital
2405 Coffee Rd, Modesto, CA 95355
- Monday 09:00 - 21:00
- Tuesday 09:00 - 21:00
- Wednesday 09:00 - 21:00
- Thursday 09:00 - 21:00
- Friday 09:00 - 21:00
- Saturday 09:00 - 19:00
- Sunday Closed
I have never had a business that doe's Not answer the phone! I've called every day for weeks! I first took my older dog in for a deep cough at the end of December. I thought it was fluid built up around heart and lungs. Expressed this to the vet. $800.
00 later said it didn't show on xrays. How would I know, I never saw the xrays as they do not let you go inside with your dog. 3 rounds of antibiotics... plus a steroid. She got worse. They finally answered the phone and I told them shes worse. Told me to come in for more meds! I get there and another antibiotic at $60.
00??? I refused as I don't think they know what they are doing! Messages aren't relayed as they told me ... oh it's was a different crew yesterday??! How do you run a business with that kinda of approach to your customers! A literal questing game at my expense!!!Finally called another vet, got her in. Due to not being able to get ahold of this vet ( they don't answer the phone)for her previous xrays , I live out of town, I had to have more xrays! There is fluid built up just like I expressed at her first appt with American Pet Hospital. She is now on lasix, cough meds and allergy meds. Do not take your babies here if you want them to have a long life! Very disappointed in the service here. Worst experience ever!
Response from the owner
Hi Cindy, our goal is to provide the best possible care for every pet and leave our clients at ease. Your review is very concerning to hear and we will investigate this matter with the hospital right away. Please contact us directly at (209) 549-8387 so we can speak with you personally.
I have been going here since 1987 we have always had a great experience about 2 months ago they stopped answering the phones. We finally took our cat to a differnt vet. 1 month later still cant get thru on the phone I need a refill on …
Response from the owner
You should always be able to reach us whenever you and your pet are in need of the best quality care and expertise, Kathy. We appreciate your feedback and will investigate this situation thoroughly. Thank you for alerting us.
The ladies at the front mean well but customer service needs to improve. I saw the vet a few days ago and was told to come back for her surgery. I came back at the assigned time and the receptionist took 5-7 calls before addressing the …
This has been my dogs vet for the last 5 years this was her vet.. I get it they are overwhelmed and busy but the quality has gone way down.. first off, they are so behind it takes an hr or more wait time to get your pet seen... when talking …
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F.A.Q. about American Pet Hospital
How does American Pet Hospital rank in offering local pet rescue and care services?
Enthusiasts of pet care have bestowed American Pet Hospital with an impressive rating of 3.0 stars, a score mirroring the sentiment of 193 evaluators.
What hours are the local pet rescue services at American Pet Hospital open?
Those seeking responsible care for their pets can access the superb services of American Pet Hospital on these days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
How can one connect with American Pet Hospital for questions regarding local pet rescue and care?
For inquiries regarding local pet rescue and care, feel free to contact them at 12095498387, or explore their official website at https://www.modestovethospital.com/site/home?y_source=1_MTQ1MTg1OTEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D.
Where can one find the local pet rescue center of American Pet Hospital?
The local pet rescue center run by American Pet Hospital is conveniently located at 2405 Coffee Rd, Modesto, CA 95355.