Andover Animal Hospital
233 Lowell St, Andover, MA 01810
- Monday 0:00 - 23:59
- Tuesday 08:00 - 20:00
- Wednesday 08:00 - 20:00
- Thursday 08:00 - 20:00
- Friday 08:00 - 20:00
- Saturday 08:00 - 17:00
- Sunday 08:00 - 17:00
We absolutely love the Andover Animal Hospital. Everyone from the front desk team, vet techs, and vets (we have seen all of them in the practice over the last 3 years) we've interacted with is always friendly, kind, and professional. We really appreciate that they always follow through with what they say they'll do and call or email us after appointments with test results, bloodwork, post-op updates, follow up plans, etc. One of the primary reasons we left our last vet office was because of the difficulty getting in touch with the office and never hearing back from them ever.
Even though they're always busy, we've never had a problem being able to schedule same day/urgent care visits anytime our dogs have needed it. Most recently a few days ago on Easter, one of our dogs had an emergency that required him to get x-rays. The team at the Andover Animal Hospital told us to bring him in and they would try to squeeze him in for x-ray and and consultation between appointments. Dr. Autieri called back with results and a plan within an hour - we are absolutely blown away by the level of service they offer (even on a major holiday!)We trust the team at the Andover Animal Hospital completely, 100/10 recommend!
This is a public warning⚠️ If you consider bringing your pet in for emergency care, don't come! I brought my poor cat to this animal hospital for an emergency eyes problem. When I walked in I told the front desk I needed a emergency help because my cat suddenly could not open his eyes and there are a lot of discharges in his eyes. The front desk looked with a cold face expression and said they can't do it today because there is no doctor on duty right now. They only accepted appointment visits. I was unbelievably shocked like really!? You claim you are a animal hospital and providing emergency care but you don't have doctors on duty now? Then why would you tell people you do help with emergency issues? If you are just a regular veterinary clinic which requires appointment put that information on your door and website! Don't waste people's time alright? So for any emergency care I highly recommend you to go VEG in Boston. They have enough vets for emergency care 24/7 and they charge you morally. That's all I am saying.
Response from the owner
Hi Mengli, your review deeply concerns us. We do not have a client in our system that matches your name and would like to talk to you more about your visit if you would like to call us at our main clinic number. We do know we share our name with several other clinics in surrounding areas, in case this review was not meant for us at Andover Animal Hospital in Massachusetts, as we do not open and operate our clinic without an attending DVM present. Please contact us at (978) 475-3600 and ask to speak with our practice manager to discuss further.
We have been going to the hosiptal for 20 years, the quality of service has decreased over the last 2 years. Recently my english lab became ill, would not eat his food. We call the vet to set up an appointment, if we want the same day, they were going to charge us 150.
00. Which is new to us???We saw the visiting vet?? Who we did not know , she was very good, but there was no follow up, blood test showed white blood cell was high?After a month and half, of numerous calls, appointments...
We went to a urgent care, they took a xray of his lungs, and they thought it was pheumonia. The vet there called the Mass vet referral Hosital in Woburn Ma. The vets there are great!! they took my dog in and did the proper test on him , they found he had lung cancer. So in 8 hour the right vet found out what was wrong with him. We had to put him down yesterday!!!! If they did their jobs correctly my dog might be alive . Thx Androve hosiptal!!!, NEVER GO THERE!!!
I took my new Kitten to Andover Animal Hospital. I was so excited to be back after losing my Little Feline Girl. They were so sweet and kind to me and my Jazmyn. The front staff remembered me and welcomed me back. Dr. Manse also greeted me fondly. He did a through exam and read her paperwork from the Shelter. He ordered her back for testing and an appointment was made. The whole experience was as usual great! I love going there. I feel like I am visiting family.
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F.A.Q. about Andover Animal Hospital
How does Andover Animal Hospital rank in offering local pet rescue and care services?
Enthusiasts of pet care have bestowed Andover Animal Hospital with an impressive rating of 4.7 stars, a score mirroring the sentiment of 444 evaluators.
What hours are the local pet rescue services at Andover Animal Hospital open?
Those seeking responsible care for their pets can access the superb services of Andover Animal Hospital on these days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
How can one connect with Andover Animal Hospital for questions regarding local pet rescue and care?
For inquiries regarding local pet rescue and care, feel free to contact them at 19784753600, or explore their official website at https://www.andoveranimal.com/.
Where can one find the local pet rescue center of Andover Animal Hospital?
The local pet rescue center run by Andover Animal Hospital is conveniently located at 233 Lowell St, Andover, MA 01810.