Animal Oasis

1855 E Peckham Ln Ste CDE, Reno, NV 89502

Pet boarding service Dog day care center Pet groomer
Phone:
17758269911
Website:
Visit Website
Open: 06:00 - 19:00

Open Hours

  • Monday 06:00 - 19:00
  • Tuesday 06:00 - 19:00
  • Wednesday 06:00 - 19:00
  • Thursday 06:00 - 19:00
  • Friday 06:00 - 19:00
  • Saturday 06:00 - 19:00
  • Sunday 06:00 - 19:00

Latest Reviews

R

R Mastra

5.0

My dog loves it here. I've been taking my dog Ruby to Animal Oasis (South) for a year and a half. She gets super excited whenever we pull into the parking lot. I initially took her there for day care and they take such good care of her …

J

Joe R

1.0

I have taken my dog few times here. You cannot never meet your groomer. You have to wait outside. The person who comes out to take the dog never follow the instructions. Always they messed up my dog. Also they take more than four hours to finish the grooming. Very poor in communication. Will not go back. Please find a groomer whom you can meet personally.


Response from the owner

Good evening Joe, I would like to thank you for expressing your disappointment and giving me the opportunity to enhance the customer experience with my company. As you explained you have brought your dog several times with the last time being almost 2 months ago so I was surprised to see your review now. The last time Nikki, your doodle, was with us you had asked for “shorter than last time” and never asked to speak with the groomer so we used the grooming notes from her previous appointment and went a step shorter as requested. Upon pick up you never expressed any dissatisfaction and even went as far as tipping the groomer. Our records show that Nikki arrived shortly after 8a and that the groomer completed her at 12:40p so you are absolutely correct that it did take more than the quoted 3-4 hours that we normally ask for and for that I apologize. I will coach my groomers on reaching out if they are experiencing a longer time than originally quoted. As for not being able to speak directly with the groomer, we would have happily gotten the groomer for you to speak with as you have done on two out of the four appointments you attended previously but you never requested to speak with her and didn't hesitate giving the instructions to the handler that retrieved Nikki. We are more than happy to have our groomers speak directly with our clients anytime it is requested. While I hoped to speak with you via phone I can understand you not returning my voicemail from earlier and just want to again thank you for bringing your dissatisfaction to my attention and I hope you all the best in the future care of your precious pup.

K

Kylie Tift

5.0

Animal Oasis is awesome! The staff is very caring and knowledgeable and they make sure the dogs are safe and well taken care of. It's the only place I trust to board my dogs.

E

Emma Beall

5.0

Highly recommend. Skylar was so helpful over the phone! We came as a walk in and Nicole was so phenomenal with my GSD. Not only are they accommodating but my dog could feel her calm energy. It made what normally is a traumatic visit a pleasant and quick one! Thank you Nicole!

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F.A.Q. about Animal Oasis

How does Animal Oasis rank in offering local pet rescue and care services?

Enthusiasts of pet care have bestowed Animal Oasis with an impressive rating of 4.5 stars, a score mirroring the sentiment of 158 evaluators.

What hours are the local pet rescue services at Animal Oasis open?

Those seeking responsible care for their pets can access the superb services of Animal Oasis on these days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

How can one connect with Animal Oasis for questions regarding local pet rescue and care?

For inquiries regarding local pet rescue and care, feel free to contact them at 17758269911, or explore their official website at http://animaloasisreno.com/.

Where can one find the local pet rescue center of Animal Oasis?

The local pet rescue center run by Animal Oasis is conveniently located at 1855 E Peckham Ln Ste CDE, Reno, NV 89502.