Banfield Pet Hospital

4580 IL-173, Zion, IL 60099

Veterinarian Animal hospital
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Open: 0:00 - 23:59

Open Hours

  • Monday 0:00 - 23:59
  • Tuesday 0:00 - 23:59
  • Wednesday 0:00 - 23:59
  • Thursday 0:00 - 23:59
  • Friday 0:00 - 23:59
  • Saturday 0:00 - 23:59
  • Sunday 0:00 - 23:59

Latest Reviews




Edit - Have to bump down to a three. The wait times are 2 months, like our dog will either be dead or survive on its own after two months have passed. Service is good but availability is so bad …

Response from the owner

We're sorry to hear about the challenges you've had making an appointment, Pete. If you're an Optimum Wellness Plan member, don't forget you can also access Vet Chat and talk to a vet 24/7 from the Banfield website or app. We'll share your concerns about scheduling and availability with the team and help them find a scheduling solution. If you would like to discuss this with your local hospital's leadership team, please email us at ​​[email protected] with your account details and the best way for us to reach you.


new leaf


I cannot express my gratitude to Dr. Hanson and her assistant for the level of care they give my Randy and Rosie!! As an added bonus we laugh and have a great time visiting for they wellness check up .


Brian O'Keefe


Terrible service - they don't even answer their phones. This is the second time in a few months that I have tried to contact them about my dog. The last time I later found out they had shut for a week, as they had no vets, and this week I called multiple times over 3 days to even get someone to answer the phone! Eventually got through and was told their first appointment was two weeks away! Absolutely useless! Banfield appear completely focused on expansion and profit rather than your Pets health. I will never use them again.

Response from the owner

Hello Brian, thank you for sharing your concerns with us. We hear and understand your frustration and would like to learn more about your experiences with Banfield. Please reach out to our Client Advocate Team at [email protected] at your convenience, so we can try to address your concerns.


Lauren Wiersma


Dr. Hatch has been a wonderful vet to my pup. He's communicative and great with explaining options. He's the best Banfield vet I've worked with in 10 years. The only down side is that it takes a very long time to get an appt.

Response from the owner

Hi Lauren - We're so glad that you enjoy visiting Dr. Hatch. Thank you for taking the time to share your positive experience. We'll be sure to pass on your kind words to the Secaucus team.

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F.A.Q. about Banfield Pet Hospital

How does Banfield Pet Hospital rank in offering local pet rescue and care services?

Enthusiasts of pet care have bestowed Banfield Pet Hospital with an impressive rating of 4.3 stars, a score mirroring the sentiment of 283 evaluators.

What hours are the local pet rescue services at Banfield Pet Hospital open?

Those seeking responsible care for their pets can access the superb services of Banfield Pet Hospital on these days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

How can one connect with Banfield Pet Hospital for questions regarding local pet rescue and care?

For inquiries regarding local pet rescue and care, feel free to contact them at 12018674795, or explore their official website at

Where can one find the local pet rescue center of Banfield Pet Hospital?

The local pet rescue center run by Banfield Pet Hospital is conveniently located at 4580 IL-173, Zion, IL 60099.