Banfield Pet Hospital in Ohio

4.0
Banfield Pet Hospital in Ohio

FAQ

How many pet care centers associated with the "Banfield Pet Hospital" brand can be found in Ohio?

Within the region of Ohio, Banfield Pet Hospital supervises 13 pet care centers, with a focus on services such as rescue, adoption, and shelters, reflecting an average rating of 4.15

What are the rumors about Banfield Pet Hospital?

"I brought my dog in recently because she was having some issues, she was prescribed antibiotics with no diagnosis. I tried calling for a follow up of that appointment and would not get through on the phone. I assume I can only get answers if I physically go into the location I have been bringing my family of dogs (3) to Banfield this last year, usually I have a pleasant experience. Recently I haven't had the same, I have tried calling on multiple occasions it takes calling the line excessively to have someone answer. When they do answer the hold times are always longer than 15 minutes. Today I called about an issue that I brought my dog in for last week, someone finally answered the phone after calling back to back for 10 minutes straight. After waiting on hold, I still never spoke to anyone and was hung up on twice. I was on hold so long they closed. One lady did pick up the phone and I assumed realized the time and hung up immediately. I pay for the OWP but it doesn't seem worth it because I can never get an appointment unless its months out."

"I took my 5 pounds baby girl just to update her vaccination there they offered me the plan which I thought would be helpful but it's been the worst experience. I don't know what they did to my baby she's been hiding under my bed ever since …"

"The staff totally dropped the ball on my pets med refill. I will not go into detail. Now the good, a young gentleman called me from the office, I explained what happened. He was so helpful and kind. I really appreciated his care and concern for me and my pet. I was ready to give them heck! But that all went away with this kid!"