Petco in West Virginia

4.3
Petco in West Virginia

Cities Where Petco is Available In

FAQ

How many pet care centers associated with the "Petco" brand can be found in West Virginia?

Within the region of West Virginia, Petco supervises 4 pet care centers, with a focus on services such as rescue, adoption, and shelters, reflecting an average rating of 4.23

What are the rumors about Petco?

"My purchase of food and toys was fine, but my experience with the grooming services was terrible. I tried to schedule a nail trim on the Petco app, but the app wouldn't let me schedule the appointment and said nail trims are done on a walk-in basis. When I arrived at Petco there were no dogs in the grooming salon, so I was optimistic that I'd be able to get my dog's nails trimmed without waiting too long. There was a sign on the counter that said the groomer had gone to the bathroom, so I waited. After 10 minutes, I asked a staff member for help and was told the groomer would be paged to come help me. After another 5 minutes of waiting, the groomer finally showed up. She said she was expecting a dog to arrive “soon” for grooming, and said I could schedule an appointment to come back later that afternoon or the next day. I was so frustrated after having the app tell me I couldn't schedule a nail trim and had to do it as a walk in, then having to wait that long for the groomer to show up just to tell me I had to schedule an appointment, when she could have been trimming my dog's nails instead of hiding in the bathroom. I just walked out and will take my dog somewhere else for grooming after experiencing this poor service at Petco."

"I did curbside pickup after ordering online. I recieved pickup confirmation within 10 minutes. I then drove down and parked in front of the store and called them. They take down the make and model of your car and proceed to bring your …"

"They refused to sell us any fish because they didn't think our tank was big enough, even though your fish are sitting in a cup of water that is definitely not getting changed. Won't be coming back. Employee speaking to us was very rude and is obviously just trying to make us spend more money on a huge tank."